Marmolejo Saucedo, José AntonioJosé AntonioMarmolejo SaucedoRodríguez Aguilar, RománRománRodríguez AguilarMeza Callejas, GerardoGerardoMeza CallejasKelley Urbieta, Mitchell SantiagoMitchell SantiagoKelley UrbietaPeregrina Acasuso, Saul FernandoSaul FernandoPeregrina AcasusoGutierrez Girault, Juan PabloJuan PabloGutierrez Girault2022-10-242022-10-24202197830308749409783030874957https://scripta.up.edu.mx/handle/20.500.12552/180310.1007/978-3-030-87495-7_14Business Logistics, or Supply Chain, has acquired a notorious relevance in current business management, due to its highly significant impact on the success of the production and service sectors. This work proposes the design of a supply chain that considers disruptive scenarios and improves the level of service compared to the current situation. Discrete event simulation techniques are used in conjunction with agent-based modeling to define production orders. A hypothetical case study was developed to show the performance of the proposal. © 2021, ICST Institute for Computer Sciences, Social Informatics and Telecommunications Engineering.enAgent-based simulationDiscrete event simulationSupply chain designAutonomous agentsComputational methodsSupply chainsAgent based simulationBusiness logisticsBusiness managementLevel of ServiceLogistics networkProduction sectorService sectorsResource Types::text::conference output::conference proceedings::conference paper