Flexible shift scheduling for a call centre using column generation

Campos Amezcua, CarlosCarlosCampos AmezcuaRojas, OmarOmarRojasGutierrez, E.Z.E.Z.GutierrezOlivares-Benitez, EliasEliasOlivares-Benitez2023-04-202023-04-202021https://www.scopus.com/inward/record.uri?eid=2-s2.0-85105776575&partnerID=40&md5=2d143fab34b85ed323fd6eeca4c3a042https://scripta.up.edu.mx/handle/20.500.12552/3557Flexible shift scheduling for a call centre using column generationResource Types::text::conference output::conference proceedings::conference paper