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Consumer Paradox: A Manifestation of Self-Concept in Activism in Response to Supply Chain Practices

2022 , López-Fernández, Andreé Marie

The effects of unethical and non-socially responsible organizational practices across supply chains have been hyper-normalized. For instance, the involvement of the private sector in modern day slavery, however alarming and unacceptable, is commonplace. Interestingly, consumers hold significant power to drive change. The question is, does consumer self-concept relate to consumer activism, and why is some consumers’ awareness of unethical practices insufficient to sway their purchase decision-making? A set of propositions were framed, and conceptual model was developed to analyze the relation among self-concept, consumer types as to social responsibility, and organizational practices across supply chains. The study contributes to the understanding of consumer behavior, particularly activism and conformism, regarding firm’s ethical behavior, social responsibility, and sustainability for purchase decision-making. © 2022, The Author(s), under exclusive license to Springer Nature Switzerland AG.

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Redesigning Corporate Social Responsibility for the Global Agenda: A Stakeholder Centric Approach for Business Survival

2019 , López-Fernández, Andreé Marie

This chapter argues that most organizations, institutions and business, regardless of size and line of business deliver corporate social responsibility. It is fair to say that what organizational leaders mostly get wrong is the notion that corporate social responsibility is all about giving back; that is, either to the community, environment and, sometimes, both. Discussions in this chapter put together various concepts on redesigning corporate social responsibility in context of global agenda. A stakeholder-based approach for business survival is delineated in this chapter. © 2019 by Nova Science Publishers, Inc.