Selecting the Distribution System using AHP and Fuzzy AHP Methods

In this research, we present a supporting tool for decision making by designing a distribution system for a trading company of supplies for the welding industry in Mexico. The case study encompasses a distribution system with shortage problems and poor fleet capacity. To address these problems, improvement options were grouped into three possible scenarios through a third-party logistics (3PL) service. Furthermore, for the evaluation and selection of one of the scenarios, the Analytic Hierarchy Process (AHP) methodology was proposed integrating fuzzy logic as a tool for decision making, including factors of uncertainty and subjectivity as well as a comparison with traditional AHP obtaining the best scenario, meeting the requirements of the company, and showing potential improvements in the desired service level for its distribution system. © 2024 Springer Nature