The supply chain event management application: a case study

A deviation from planned processes reveals the consequences that a disruption can cause in any area, even more a disruption with Ripple Effect (RE), which implied for the global Supply Chain (SC) when depends essentially from the stakeholders in all levels and chains. The learnt lessons from these tragical events show that many companies could not assess the impact and its side effects, therefore they cannot respond adequately, prolonging the crisis and expanding the disruption. A disruption evaluation model would allow to know from the beginning the potential impact to check carefully into the critical events to provide the necessary resources to control it. Hence, it is relevant that SC managers know and employ the right tools to focus on the control and the solution; as well to evaluate the impact and the disruption criticality level to mitigate and control the impact with total certainty that the appropriate actions are being taken according to the problematic. © 2019, IFAC (International Federation of Automatic Control) Hosting by Elsevier Ltd. All rights reserved.