Systems Approach for the Adoption of New Technologies in Enterprises

Ramírez-Gutiérrez, Ana Gabriela; Solano García, Pavel; Morales Matamoros, Oswaldo; Moreno Escobar, Jesús Jaime; Escobar Padilla, Diego Ricardo

doi:10.3390/systems11100494

Systems Approach for the Adoption of New Technologies in Enterprises

Journal

Systems

ISSN

2079-8954

Date Issued

2023

Author(s)

Ramírez-Gutiérrez, Ana Gabriela

Escuela Superior de Dirección y Administración de Instituciones - CampGDL

Solano García, Pavel

Morales Matamoros, Oswaldo

Moreno Escobar, Jesús Jaime

Escobar Padilla, Diego Ricardo

Type

text::journal::journal article

DOI

10.3390/systems11100494

URL

https://scripta.up.edu.mx/handle/20.500.12552/9878

Abstract

There is a great challenge in the business sector to adopt new technologies that boost companies to break into Industry 4.0, especially to obtain the capacity to adopt and develop complex systems based on: artificial intelligence, Big Data, Data Mining, and Cyber Physical Systems. However, efforts tend to be more of an empirical process, rather than a prior analysis, that allows companies to identify the complexity of the situation and trigger a viable implementation. For this reason, this research carried out a systematic review to identify and analyze, from the Systems Science approach, the proposed and most used models to face these organizational problems. In total, 42 of the 3800 documents were filtered for discussion using a systems approach. In addition, one of the models was tested by interviews with Mexican managers to understand how it promotes the abstraction of complexity necessary for a viable system change. The findings at the end of the work were to determine the lack of systemic properties in the current proposals, especially in the efforts to adopt artificial intelligence and the need to have a suitable model for the context of technology.