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    Item type:Publication,
    Assertiveness as a Critical Factor for Organisational Adaptability in Service SMEs
    (Emerald Publishing Limited, 2025-09-01)
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    <jats:title>Abstract</jats:title> <jats:p>To continue operating and seeking competitiveness in a complex and highly changing context, small- and medium-sized service companies (SMEs) depend heavily on their employees. Organisations must identify capabilities that allow them to respond quickly to environmental changes. This chapter empirically explores the impact of assertiveness on organisational adaptability (OA) and proposes a model with relationships oriented to foster adaptability, considering assertiveness as a relevant factor. Partial least squares structural equation modelling (PLS-SEM) was used to express and test the model hypotheses. Data were collected from 200 SMEs. The results show a strong and significant association between assertiveness, people development and organisational adaptation, suggesting that decision-makers can promote OA. This work may enable academics and managers to improve communication and inter-organisational relationships, allowing them to focus their strategies and resources to increase managerial and adaptive capacity and enhance performance and innovation.</jats:p>
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    Structural Equation Modeling for Analyzing Pro-Environmental Behavior in Switzerland
    (MDPI AG, 2025-04-17)
    Emilio Cedrún Vázquez
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    <jats:p>Using data from Round 11 of the European Social Survey, covering Switzerland, this article employs Structural Equation Modeling to investigate the associations between psychosocial factors and pro-environmental behavior. Based on the Theory of Planned Behavior, which integrates subjective norms, perceived behavioral control, and attitudes to predict behavioral intentions and actual pro-environmental behaviors. The findings reveal that perceived social norms are strong predictors of pro-environmental behavioral intentions, illustrating the power of expectations from other people on the propensity to act sustainably. However, the effects of attitudes toward the environment and perceived behavioral control on behavioral intention were minimal or unobserved. It indicates that respondents may support environmental and sustainability issues, but this is often not matched by strong intentions to act. Additionally, the perceived control over pro-environmental behavior does not directly affect actual behavior. This suggests that external barriers may prevent individuals from performing sustainable behavior, even if they are motivated. The measurement invariance across gender groups was also examined in the study, which is essential to confirm the equivalence of measurements, and observed differences in latent variables could not be an artifact due to potential measurement bias. The findings suggest that subjective norms and pro-environmental behaviors are more likely to be higher among women, while men scored higher on perceived control. This indicates that women internalize social expectations stronger than men do to act, but for men, they feel able to act, but this confidence does not imply action. This research focuses on the significance of social influences in ecologically friendly action and on the discrepancies between intention and behavior. This study adds to our understanding of the determinants of pro-environmental behavior, providing relevant insights for policymakers to inform more effective interventions that close the gap between awareness and action.</jats:p>
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    Item type:Publication,
    Introduction
    (2025)
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    Item type:Publication,
    Evaluating key factors for designing policies to foster research: insights from Mexican private universities
    (Emerald, 2025-06-26)
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    Adrian Ramirez-Nafarrate
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    Juan E. Núñez-Ríos
    <jats:sec><jats:title content-type="abstract-subheading">Purpose</jats:title><jats:p>We implement the analytical hierarchy process (AHP) to prioritize factors that can help university authorities and decision-makers incorporate researchers’ perspectives into the design of the incentives to bridge the gap between research strategic management and deployment in private universities. It highlights the importance of research institutionalization as a competitive factor.</jats:p></jats:sec><jats:sec><jats:title content-type="abstract-subheading">Design/methodology/approach</jats:title><jats:p>The AHP helped to evaluate factors and sub-factors that influence the research incentive policies design, incorporating researchers’ situational knowledge as a key input.</jats:p></jats:sec><jats:sec><jats:title content-type="abstract-subheading">Findings</jats:title><jats:p>The results highlight three factors for effectively designing incentive policies to improve academic performance: work–life balance, research funding and institutional support.</jats:p></jats:sec><jats:sec><jats:title content-type="abstract-subheading">Research limitations/implications</jats:title><jats:p>It is necessary to include public universities in the evaluation to improve incentive policies and research management. We also consider the AHP’s inability to account for cognitive biases, as the respondents’ expertise influences responses despite validation criteria to minimize these effects.</jats:p></jats:sec><jats:sec><jats:title content-type="abstract-subheading">Practical implications</jats:title><jats:p>University authorities should incorporate tenure scholars into the research policy design, and the incentive program must consider factors such as work–life balance, adequate funding and institutional support when designing incentive policies to foster research productivity.</jats:p></jats:sec><jats:sec><jats:title content-type="abstract-subheading">Social implications</jats:title><jats:p>The study highlights how a well-designed incentive policy can promote excellence in research and the welfare of academics, address sustainability goals, and thus contribute to the advancement of knowledge and the social impact of universities.</jats:p></jats:sec><jats:sec><jats:title content-type="abstract-subheading">Originality/value</jats:title><jats:p>This study contributes to the debate on improving the management of research promotion policies from the perspective of researchers, highlighting variations between the design of incentive policies and their perception by researchers.</jats:p></jats:sec>
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    Scopus© Citations 15  8  2
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    Item type:Publication,
      12
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    Item type:Publication,
      8  1
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    Item type:Publication,
    Scopus© Citations 2  8  1
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    Item type:Publication,
    A Systems Science Approach to Organizational Integrity. Case: Services Small and Medium Enterprises
    (Taylor & Francis, 2021)
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    Carlos López-Hernández
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    Pedro Pablo Cardoso-Castro
    This study developed a model oriented to organizational integrity in services small and medium-sized enterprises (SMEs). A systemic approach was adopted to articulate methodologies as follows: A) We used the soft systems methodology to frame the problem and formulate a conceptual model. B) Partial least squares path modeling was applied to validate the construct statistically. C) The viable system model was used to realign interactions within SMEs to foster organizational integrity. The results suggest that the relationships proposed in the construct may promote organizational integrity. The ideas developed are constrained to the organizational domain, and although the results apply to the Mexican context, this study provides an opportunity to discuss methods for improving the analysis of and viewpoints for rethinking viability in these organizations; while suggesting an analytic protocol to support academics and managers for addressing the study of integrity.
    Scopus© Citations 3  12  1
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    Item type:Publication,
    Determining the Factors to Improve Sustainable Performance in a Medium-Sized Organization
    (2024)
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    <jats:p>Small- and medium-sized organizations rely heavily on their internal configuration to achieve sustainable performance. However, their internal structure often represents an obstacle to achieving that goal. To help organizations achieve sustainable performance, we develop a research framework using the viable system model (VSM) to evaluate the relationship between organizational factors. We adopt a systems perspective: (1) The VSM serves as a theoretical foundation to define factors to be evaluated through a conceptual model; (2) social network analysis to obtain information for the conceptual model; (3) partial least squares path modeling to test the proposed model with 150 employees; and (4) VSM to suggest changes. The nine hypotheses are supported, suggesting that improving sustainable performance is related to adopting a network structure and focusing on relational factors to reduce inconsistencies between operations and coordination systems. This article differs from previous studies, as it proposes a methodological coupling to assist decision-makers in improving organizational balance and performance. Additionally, it can encourage academics to reconsider structural factors, enabling them to allocate resources more precisely and enhance effectiveness.</jats:p>
    Scopus© Citations 1  13