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Author: search.filters.author.Dávila-Ruiz, DianaHas files: No

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    Item type:Publication,
    Burnout resilience in the face of the COVID-19 pandemic
    (Instituto Tecnologico de Costa Rica, Business School, 2024)
    Mucharraz y Cano, Yvette
    ;
    Dávila-Ruiz, Diana
    ;
    Cuilty-Esquivel, Karla
    The COVID-19 pandemic had an unprecedented negative impact on women’s mental well-being, especially on mothers. This article proposes the concept of “burnout resilience” and introduces “structural support” as a variable that influences job burnout in women, mothers working in executive positions. Different support measures may promote resilience: in this case, the structural, organizational, and family-related. The study focuses on resilience enablers in a disaster scenario like the COVID-19 pandemic. The study highlights the relevance for public policy and organizations of ensuring organizational and structural support that contributes to develop resilience for mitigating burnout, especially during natural catastrophe periods and war environments, among other negative scenarios. The investigation aimed to quantify job burnout among 704 executive mothers during the COVID-19 pandemic, using the Maslach Burnout Inventory General survey. The data-collection method employed was a non-probabilistic snowball sampling technique, and the hypotheses were tested using a comparison of means t-test and one-way analysis of variance (ANOVA). Results showed the relationship between job burnout and organizational, familial, and structural support. The findings also reveal that organizational and structural support attenuated burnout, while familial support is not correlated with burnout mitigation. Moreover, compared to the pre-pandemic period, executive mothers seemed to have experienced an increase in burnout during the COVID-19 pandemic. ©The authors ©Business School, Instituto Tecnologico de Costa Rica.
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    COVID-19: An Opportunity to Explore Hybrid Work
    (Palgrave Macmillan, Cham, 2023)
    Mucharraz y Cano, Yvette
    ;
    Dávila-Ruiz, Diana
    ;
    Murcio Rodríguez, Ricardo
    ;
    Cuilty-Esquivel, Karla
    Organizations need to rebuild themselves after the Great Confinement, and this chapter aims to analyze and address the effects of work during the lockdown and the characteristics of hybrid work by deconstructing the elements that led to its development and positioning. The background of work-from-home schemes during the COVID-19 crisis is discussed, acknowledging the challenges involved when these schemes were pushed to the limit. We propose to define hybrid work as the combination of work in and outside the office, where space, time, and home intersect thanks to the use of technology. This chapter presents a review and discussion of the human, technological, and organizational levers of the emergent hybrid work schemes as experienced by companies and their employees during the pandemic. Besides the approach to defining the concept, the intended contribution is to put “hybrid work” into practice in organizations and highlight its importance in talent attraction and retention. ©The authors ©Palgrave Macmillan, Cham.
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