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    Item type:Publication,
    Yes, We Comply, but Do We Include?: The Employment Disability Challenge
    (Common Ground Research Networks, 2025)
    Mucharraz y Cano, Yvette
    ;
    Aleman-Castilla, Benjamin
    ;
    Dávila-Ruiz, Diana
    ;
    Cuilty-Esquive, Karla
    While organizations struggle to find talent to be sustainable, persons with disabilities (PWD) struggle to enter and remain in the labor market. This study aims to explore the discrepancy between businesses’ readiness to incorporate PWD and the actual integration of this population. By employing a literature review and econometric analysis, including generalized linear models, this study examines the impact of Mexican standards and other factors on the inclusion of PWD in firms. The findings are grounded in the social model of disability, which proposes six hypotheses related to overcoming organizational barriers that result in a conceptual proposal of four key variables that could foster a more successful integration of PWD from recruitment to long-term employment, namely accessibility standards, assistive technology, compliance with Mexican standard frameworks, and the formulation and enforcement of human resources policies or programs. The conceptual framework also outlines the importance of considering and managing organizational ethics of care to prepare organizations for the inclusion of PWD. This study introduces the term “anapirophobia” to describe nonacceptance of disability. By identifying and addressing “anapirophobia,” it is possible to influence the workplace atmosphere for the inclusion of persons with disabilities. The results indicate that despite companies perceiving themselves as being prepared for the inclusion of PWD and compliant with regulations, this does not necessarily result in actual employment or support for the development of PWD. ©The authors ©The International Journal of Organizational Diversity ©Common Ground Research Networks.
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    Item type:Publication,
    Burnout resilience in the face of the COVID-19 pandemic
    (Instituto Tecnologico de Costa Rica, Business School, 2024)
    Mucharraz y Cano, Yvette
    ;
    Dávila-Ruiz, Diana
    ;
    Cuilty-Esquivel, Karla
    The COVID-19 pandemic had an unprecedented negative impact on women’s mental well-being, especially on mothers. This article proposes the concept of “burnout resilience” and introduces “structural support” as a variable that influences job burnout in women, mothers working in executive positions. Different support measures may promote resilience: in this case, the structural, organizational, and family-related. The study focuses on resilience enablers in a disaster scenario like the COVID-19 pandemic. The study highlights the relevance for public policy and organizations of ensuring organizational and structural support that contributes to develop resilience for mitigating burnout, especially during natural catastrophe periods and war environments, among other negative scenarios. The investigation aimed to quantify job burnout among 704 executive mothers during the COVID-19 pandemic, using the Maslach Burnout Inventory General survey. The data-collection method employed was a non-probabilistic snowball sampling technique, and the hypotheses were tested using a comparison of means t-test and one-way analysis of variance (ANOVA). Results showed the relationship between job burnout and organizational, familial, and structural support. The findings also reveal that organizational and structural support attenuated burnout, while familial support is not correlated with burnout mitigation. Moreover, compared to the pre-pandemic period, executive mothers seemed to have experienced an increase in burnout during the COVID-19 pandemic. ©The authors ©Business School, Instituto Tecnologico de Costa Rica.
      17
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    Item type:Publication,
    COVID-19: An Opportunity to Explore Hybrid Work
    (Palgrave Macmillan, Cham, 2023)
    Mucharraz y Cano, Yvette
    ;
    Dávila-Ruiz, Diana
    ;
    Murcio Rodríguez, Ricardo
    ;
    Cuilty-Esquivel, Karla
    Organizations need to rebuild themselves after the Great Confinement, and this chapter aims to analyze and address the effects of work during the lockdown and the characteristics of hybrid work by deconstructing the elements that led to its development and positioning. The background of work-from-home schemes during the COVID-19 crisis is discussed, acknowledging the challenges involved when these schemes were pushed to the limit. We propose to define hybrid work as the combination of work in and outside the office, where space, time, and home intersect thanks to the use of technology. This chapter presents a review and discussion of the human, technological, and organizational levers of the emergent hybrid work schemes as experienced by companies and their employees during the pandemic. Besides the approach to defining the concept, the intended contribution is to put “hybrid work” into practice in organizations and highlight its importance in talent attraction and retention. ©The authors ©Palgrave Macmillan, Cham.
      7