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Generative artificial intelligence and university libraries in Latin America
(SAGE Publications, 2025-07-15)
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César Saavedra-Alamillas
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Josmel Pacheco-Mendoza
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Juan D Machin-Mastromatteo
<jats:p>This article explores the use of generative artificial intelligence in Latin American university libraries, discussing both its potential benefits and challenges. It emphasizes how generative artificial intelligence, which is capable of generating text, video, images, music, and code, is revolutionizing library operations by automating tasks and enhancing research and reference services. The research involved a literature review and interviews with library directors from six prominent universities, revealing varied levels of generative artificial intelligence adoption, from experimental to fully integrated within institutional frameworks. The challenges include staff resistance, training deficiencies, and technological constraints. The study is optimistic about the future of generative artificial intelligence in academic libraries, recommending ongoing training and clear policy development for its successful and ethical implementation. Major service providers like EBSCO, Clarivate, and Elsevier are also noted for their role in supporting this digital transition.</jats:p>
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Library Instruction and Research Training in the Context of Artificial Intelligence
(2025)
César Saavedra-Alamillas
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Josmel Pacheco-Mendoza
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Ortiz-Díaz, Erik M
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Youness El Hamzaoui
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Marc A. Astbury
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Digital services adapted by libraries in Mexico to COVID-19 pandemic: a critical review
(Emerald, 2021)
Eugenia de los Ángeles Ortega-Martínez
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Josmel Pacheco-Mendoza
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Héctor Eduardo García Meléndez
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Ortiz-Díaz, Erik Miguel
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César Saavedra-Alamillas
<jats:sec> <jats:title content-type="abstract-subheading">Purpose</jats:title> <jats:p>The purpose of this study is to analyze to what extent the strategic actions implemented by the libraries contribute to the containment of the pandemic caused by COVID-19, without compromising the quality of library services for their learning communities.</jats:p> </jats:sec> <jats:sec> <jats:title content-type="abstract-subheading">Design/methodology/approach</jats:title> <jats:p>The research has a mixed methodology: qualitative and quantitative with a technique of documentary review and statistical analysis of data through FanPage Karma software. The documents are public and are part of the teaching programs of the universities, webinars and courses given through accounts and official sites of the Mexican Federal Government, social networks, as well as groups of experts in national and international librarianship.</jats:p> </jats:sec> <jats:sec> <jats:title content-type="abstract-subheading">Findings</jats:title> <jats:p>The research documents and describes the library services that have emerged in libraries since the quarantine and isolation period established by the Ministry of Public Education. It also shows the strategic actions adopted by universities (their advantages and disadvantages) and the digital competencies of the library professionals to meet the information demands of their communities. Additionally, actions implemented to provide a rapid response are discussed so that they can later be improved to have a comprehensive framework for improving quality in the remote library service.</jats:p> </jats:sec> <jats:sec> <jats:title content-type="abstract-subheading">Originality/value</jats:title> <jats:p>This research contributes value to the field by critically analyzing libraries’ distance services, their innovations and the necessary professional competences required to achieve the institutional academic goals. Additionally, relevant services in the digital context are described.</jats:p> </jats:sec>
Scopus© Citations 11 20 1
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Document delivering services: a strategy to support research in Mexican universities in the pandemic by COVID-19
(2020)
César Saavedra-Alamillas
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Josmel Pacheco-Mendoza
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Héctor Eduardo García-Meléndez
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Amado Vilchis López
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<jats:sec> <jats:title content-type="abstract-subheading">Purpose</jats:title> <jats:p>The purpose of this paper is to report and to regulate the users’ documentary necessities of six Mexican universities involved, in a cooperative manner and during the period of confinement by SARS-CoV-2, through the Document Delivery Service (DDS).</jats:p> </jats:sec> <jats:sec> <jats:title content-type="abstract-subheading">Design/methodology/approach</jats:title> <jats:p>A diagnostic was conducted within the participating institutions that considered the information resources and sources, documents requested and the number of users per institution, which were counted daily for one month. This research used documentary and quantitative methods.</jats:p> </jats:sec> <jats:sec> <jats:title content-type="abstract-subheading">Findings</jats:title> <jats:p>The authors determined that DDS is a reliable service for information supply although it is going to be necessary to adjust legal schemes and interlibrary loan policies to develop a process and to adapt this one to the current information services in the future or “in our new normality”; DDS will have a high impact on the conformation of networks of librarian cooperation.</jats:p> </jats:sec> <jats:sec> <jats:title content-type="abstract-subheading">Originality/value</jats:title> <jats:p>This study exposed the importance of DDS as a relevant service to provide information on demand by using information and communication technologies, which is a safe way to operate, avoiding exposure to physical contact, ensuring the continuity of research processes in the communities and always monitoring and promoting the copyright.</jats:p> </jats:sec>
Scopus© Citations 9 33 1

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