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    La vocación hospitalaria en el cuidado al paciente
    (Hospitalidad ESDAI, 2014)
    Lobato Victoria, Amanda
    ;
    Campus Ciudad de México
    The concept of hospitality is multifaceted and its essence is the care of others. Caring is not an accidental but a constitutive human activity. Hospitals are a place where one lives caring for others on a daily basis. In these institutions, caring guarantees human recovery and wellness. Hospitals do not only demand technical perfection, but also an ethical attitude and commitment in accordance to human dignity, especially toward those in a vulnerable state. This is where the nurse's care is transformed into a transcendent practice, because it is open to the other's perspective, "serving" as a means to achieve happiness.
      4  164
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    La influencia del estudio del derecho laboral y de seguridad social en el desarrollo profesional de la administradora de instituciones.
    (Hospitalidad ESDAI, 2006)
    Murguía Gutiérrez, María Isabel
    ;
    Campus Ciudad de México
    Nowadays, firms and institutions look for more and more specialized people, with a global and integral vision of reality, in order to face the challenges and crises imposed by markets. The need of first-level executives, prepared for directing or influencing the ethical and responsible enterprise, has increased. The Mayor in Institutions Administration presents an opportunity for professionals profoundly committed with a service vocation, having a solid humanistic formation and a theoretical and practical foundation that would allow them to be visionaries and undertakers, conciliating the legal and entrepreneurial knowledge.
      3  156
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    La administración de la calidad en la antención de la salud
    (Hospitalidad ESDAI, 2006)
    Gonzáles-Garza Ducoing, Marcela
    ;
    Campus Ciudad de México
    Due to the population's evolution, health demand tends to augment. The satisfaction of this exigency depends on the effort of hospitals to render more and better services. In order to overcome this challenge, the givers of health services must excel and distinguish themselves in the quality of the functions they deliver. If quality administration in health attention outcomes in the satisfaction of patients' expectations, the giver of these services has fulfilled his mission. The ambiguity of the "medical attention" concept, makes that Quality herein be perceived and defined in diverse ways. The objective of this writing is to show the common structure that each quality definition has and to present a model considering the variables for its integral assessment.
      4  142