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    Item type:Publication,
    Eficiencia con las 5'S Limpieza y orden eficientes, clave del desarrollo japonés.
    (Hospitalidad ESDAI, 2014)
    Sousa Combe, Lourdes Margarita
    ;
    Campus Ciudad de México
    Studies on quality, always mention that in order to do things right, they must be done in a clean and orderly way. Japan has a recipe for achieving clean spaces, improve order and increase productivity in their factories, called the 5's. This concept should not seem strange today for any organization, unfortunately it is. This philosophy began in Toyota in the 60s. The goal was to improve productivity by achieving a better workplace; the means were well organized work places, more orderly and cleaner. The method's effectiveness was proven and has been adopted in offices, shops, hospitals, schools and other places as a way to increase the efficiency with very good results, especially in terms of saving time and costs.
      6  279
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    Salud laboral: Origenes, evolución e importancia en el trabajo.
    (Hospitalidad ESDAI, 2009)
    Moreno de la Colina, Hilda
    ;
    Campus Ciudad de México
    The purpose of this article is to comprehend occupational health focusing on its origin, evolution, importance and interrelation with other specialized areas. Labor has been fundamental ever since the appearance of mankind on earth. This is why a healthy and safe work environment is of utter importance. Occupational health is related to other disciplines such as medicine, nursing, engineering, sociology, ergonomics, psychology, etc. It may thus be defined as an interrelated discipline in charge of fostering and maintaining total physical, mental and social wellbeing of working people, not only the absence or prevention of sickness. The many interconnected concepts involved in occupational health require a general vision and knowledge so as to understand its importance; in order to achieve this goal this article explores the origin, evolution, institutionalization of occupational health, as well as an holistic approach to its complete description.
      9  730
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    Servicios de alimentos: a la búsqueda de profesionales
    (Hospitalidad ESDAI, 2002)
    Pérez Fierros, Ana María
    ;
    Campus Ciudad de México
    El servicio de alimentos toma como fundamento la alimentación como un proceso biológico, psicológico y social. Al asistir a un servicio de alimentos, el ser humano puede cubrir todos o alguno de estos aspectos. La persona encargada de este servicio debe saber integrar, en el menú y en el servicio, el factor biopsicosocial. En este escrito se mencionan los tipos de servicios de alimentos con objetivos y alcances, describiendo los conocimientos dentro de las áreas de producción, servicio y administración que un Director de Servicio de Alimentos debe conocer para realizar su labor profesional con calidad. El factor humano representa el elemento más importante para el desarrollo de virtudes que contribuyan, significativamente, a desempeñar un trabajo de calidad. En el área de servicios de alimentos, un programa académico pertinente y la consideración de género son elementos determinantes en el ejercicio profesional.
      10  224