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    Item type:Publication,
    Dos vertientes de aproximación a la hospitalidad.
    (Hospitalidad ESDAI, 2012)
    Vázquez-Gómez, Rosa-Adriana
    ;
    Campus Ciudad de México
    We can say that the research about hospitality, service management and administration, has focused on the tourism industry, based on the importance of this sector, which is one of the main sources of incomes. Thus, this trend of study has an economic rationale. As a counterpart, because it is a complex term, another aspect of studies about hospitality has focused on it as a human phenomenon that involves various transactions between guests and hosts at the socio-cultural level, complementing the management activities of the so-called hospitality companies. Thus, we have two large panoramas in hospitality research: one concerning management and administration of the so-called hospitality industry and the other related to the modalities that social interactions acquire between hosts and guests, resulting from the social movements: tourism, migration and asylum, which are based on the premise of meeting the needs of the stranger to make him feel as an acquaintance.
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    Rhetoric on sale : discourse strategies in supermarket interactions
    (Universidad Panamericana. Facultad de Filosofía, 1999)
    Cortini, Michela
    Este artículo intenta describir, en términos conversacionales y retóricos, qué ocurre en las interacciones ordinarias que tienen lugar en supermercados italianos. Mostramos cómo algunas rutinas conversacionales pueden concebirse como retórica oculta. Al hacer esto, seguimos algunos académicos franceses, tales como Anscombre y Ducrot, quienes reinventan la relación entre información y retórica, dando a la última un significado más extenso. La investigación, a través de la información natural, muestra cómo la manera en que algo es dicho y su uso en cierto contexto produce el significado.
      31  67