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    Item type:Publication,
    The Impact of Socially Responsible Medical Tourism Firms on Digital Consumer Behavior
    (Springer Nature Switzerland, 2025) ;
    Arrioja Castrejón, Edmundo
    Organizations’ efforts toward ethics, sustainability, and social responsibility have been increasingly scrutinized by their stakeholders and, particularly, their consumers as such efforts or lack thereof are determinants in their decision-making process. Advancing medical tourism into Industry 5.0 has a series of implications for business dynamics; the question is, how are digital consumers impacted by medical tourism firms’ socially responsible efforts? This study offers a series of propositions and a conceptual model to understand the implications of medical tourism firms engaging in corporate social responsibility (CSR) on digital consumers and contributes to the understanding of the latter regarding Consumers and Industry 5.0. ©The authors ©Springer.
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    Item type:Publication,
    Consumers’ Drivers of Perception and Preference of Fermented Food Products and Beverages: A Systematic Review
    (MDPI, 2025) ;
    Carmona-Escutia, Rosa Pilar
    ;
    Herrera-López, Enrique J.
    ;
    Leyva-Trinidad, Doris Arianna
    ;
    Gschaedler-Mathis, Anne
    The fermentation of food products is a transformation and preservation process in which different metabolites are generated, contributing to consumer health. In this sense, this systematic review aims to analyze the factors that guide the perception and preference for fermented foods. In addition, different perspectives are proposed based on the findings. The systematic search was carried out in four databases: Emerald Insight, Science Direct, Wiley Online Library, and Multidisciplinary Digital Publishing Institute. The keywords used were (Title/Abstract): fermented products, overall liking, purchase intention, expectations, emotions, interculturality, perception, and consumers. Ninety-two articles (n = 92) were selected and classified. The factors identified were (1) biological and physiological, (2) extrinsic product characteristics, (3) intrinsic product characteristics, (4) psychological, (5) situational, and (6) sociocultural. Intrinsic product characteristics were the most relevant, while the situational factors were the least studied. Our main contribution was a multidisciplinary approach to addressing the different factors in an integrated way, allowing a broader perspective of both products and consumers. This approach could help the reader understand consumer behavior and propose product improvements. ©The authors ©Foods ©MDPI.
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    Item type:Publication,
    Consumer Paradox: A Manifestation of Self-Concept in Activism in Response to Supply Chain Practices
    The effects of unethical and non-socially responsible organizational practices across supply chains have been hyper-normalized. For instance, the involvement of the private sector in modern day slavery, however alarming and unacceptable, is commonplace. Interestingly, consumers hold significant power to drive change. The question is, does consumer self-concept relate to consumer activism, and why is some consumers’ awareness of unethical practices insufficient to sway their purchase decision-making? A set of propositions were framed, and conceptual model was developed to analyze the relation among self-concept, consumer types as to social responsibility, and organizational practices across supply chains. The study contributes to the understanding of consumer behavior, particularly activism and conformism, regarding firm’s ethical behavior, social responsibility, and sustainability for purchase decision-making. © 2022, The Author(s), under exclusive license to Springer Nature Switzerland AG.
      27  1
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    Item type:Publication,
    Key Factors in the Successful Integration of the Circular Economy Approach in the Industry of Non-durable Goods: A Literature Review
    (2022)
    Jacinto-Cruz, Marcos
    ;
    ;
    Marmolejo Saucedo, José Antonio
    Nowadays consumers are more informed about the characteristics of the products they are buying and the services they are using as well as their respective environmental impacts. The nondurable goods industry is the closest to consumers in everyday life, therefore awareness of the environmental impacts of these products has gained greater attention from consumers. In response to increased consumer demand for environmental attributes, the nondurable goods industry has begun to apply circular economy guidelines in its supply chain, in addition to complying with new environmental regulations in various countries. This research addresses a literature review to identify the key factors that allow the correct implementation of the circular economy approach in the non-durable goods industry. Among the main factors identified are the voice of the customer, the traceability and collection of empty containers, as well as and efficient international environmental regulation. © Springer Nature
      42  1