CRIS
Permanent URI for this communityhttps://scripta.up.edu.mx/handle/20.500.12552/1
Browse
5 results
Search Results
Now showing 1 - 5 of 5
- Some of the metrics are blocked by yourconsent settings
Item type:Publication, The Impact of Socially Responsible Medical Tourism Firms on Digital Consumer BehaviorOrganizations’ efforts toward ethics, sustainability, and social responsibility have been increasingly scrutinized by their stakeholders and, particularly, their consumers as such efforts or lack thereof are determinants in their decision-making process. Advancing medical tourism into Industry 5.0 has a series of implications for business dynamics; the question is, how are digital consumers impacted by medical tourism firms’ socially responsible efforts? This study offers a series of propositions and a conceptual model to understand the implications of medical tourism firms engaging in corporate social responsibility (CSR) on digital consumers and contributes to the understanding of the latter regarding Consumers and Industry 5.0. ©The authors ©Springer. - Some of the metrics are blocked by yourconsent settings
Item type:Publication, Consumers’ Drivers of Perception and Preference of Fermented Food Products and Beverages: A Systematic Review(MDPI, 2025); - Some of the metrics are blocked by yourconsent settings
Item type:Publication, Consumer Paradox: A Manifestation of Self-Concept in Activism in Response to Supply Chain PracticesThe effects of unethical and non-socially responsible organizational practices across supply chains have been hyper-normalized. For instance, the involvement of the private sector in modern day slavery, however alarming and unacceptable, is commonplace. Interestingly, consumers hold significant power to drive change. The question is, does consumer self-concept relate to consumer activism, and why is some consumers’ awareness of unethical practices insufficient to sway their purchase decision-making? A set of propositions were framed, and conceptual model was developed to analyze the relation among self-concept, consumer types as to social responsibility, and organizational practices across supply chains. The study contributes to the understanding of consumer behavior, particularly activism and conformism, regarding firm’s ethical behavior, social responsibility, and sustainability for purchase decision-making. © 2022, The Author(s), under exclusive license to Springer Nature Switzerland AG.27 1 - Some of the metrics are blocked by yourconsent settings
Item type:Publication, Key Factors in the Successful Integration of the Circular Economy Approach in the Industry of Non-durable Goods: A Literature Review(2022); Marmolejo Saucedo, José AntonioNowadays consumers are more informed about the characteristics of the products they are buying and the services they are using as well as their respective environmental impacts. The nondurable goods industry is the closest to consumers in everyday life, therefore awareness of the environmental impacts of these products has gained greater attention from consumers. In response to increased consumer demand for environmental attributes, the nondurable goods industry has begun to apply circular economy guidelines in its supply chain, in addition to complying with new environmental regulations in various countries. This research addresses a literature review to identify the key factors that allow the correct implementation of the circular economy approach in the non-durable goods industry. Among the main factors identified are the voice of the customer, the traceability and collection of empty containers, as well as and efficient international environmental regulation. © Springer Nature42 1 - Some of the metrics are blocked by yourconsent settings
Item type:Publication, Analysis of Medical Tourism and the Effect of Using Digital Tools to Profile Travelers in MexicoThe increase of internet services and the availability of new cutting-edge technology, as well as the use of mobile apps and devices, set a major challenge for medical tourism service providers. E-commerce sites and social networks are an important source for consumers’ awareness and knowledge regarding the medical tourism business model in México which has grown at accelerated rates in recent years; therefore their use should be enhanced by formalizing this activity, and creating integrated commercial strategies. Word‐of‐mouth and the Internet are consumers’ preferred sources of information for medical tourism, where trust is elemental for the perception of quality online information. The use of social networks as a means of reference and information based on other users’ experiences and recommendations, as well as the use of mobile applications, have contributed to making electronic commerce increasingly profitable for companies that incorporate them in their business model. This research analyzes the preferences of consumption of medical tourism services in Mexico to determine the effect of formalizing the offer of services with the help of a digital platform on the consumers’ experiences. The study seeks to determine, through the integration of different cluster methodologies, which are the profiles of medical tourism travelers to better predict their consumption habits and channel the various options available through the use of digital tools and social networks to promote the most attractive alternatives for consumers’ benefit, which translates into higher sales impacting the entire value chain of this sector. © 2021, ICST Institute for Computer Sciences, Social Informatics and Telecommunications Engineering.Scopus© Citations 2 33 1