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Resilience of the retail food supply chain and adaptability of customer delivery amid disruptions due to health contingency.
(2024)
López Dueñas, Araceli
;
Ramírez Nafarrete, Adrián
;
Núñez Rios, Juan Enrique
This thesis has been developed with a central focus on the food retail industry. Three main chapters are presented, each corresponding to research in the field of business sciences. These articles have been individually published in different journals. In light of some structural changes in companies during COVID-19, the starting point for the first chapter is the analysis of home delivery systems to reach end customers. The results showed how advancements in home delivery systems can be made by focusing on two fundamental factors: technology and personnel management. The second chapter presents a qualitative investigation using structured interviews focused on five entrepreneurs in Puerto Vallarta who operated home delivery systems during COVID-19 in 2020 from April to June. Findings show that one’s own systems and those through technological platforms generate positive externalities and, instead of being exclusive, can be complementary. The third chapter addresses how organizational factors and supply chain configuration can help medium-sized companies to be resilient in turbulent operating environments. This chapter aims to analyze the resilience of the company's supply chain under study and, through the application of system dynamics methodology, explain how organizational variables should be related to increasing organizational adaptation capacity. This final chapter is a case study of a company composed of several butcher shops in Puerto Vallarta, Mexico, with an analysis of weekly sales information over a five-year period corresponding to 2018-2022. This doctoral thesis is framed within applied business sciences, where various disciplines converge to address business management in dynamic and complex environments. Building upon the foundations laid by Michael Porter in his conceptualization of the value chain (1985) and Dixon's contributions (1994) to understand improvement trajectories when developing and utilizing home delivery systems in response to the pandemic, this study delves into the intersection between theory and business practice. An essential component of this research is using time series analysis techniques through descriptive statistics, which facilitate a detailed visualization of sequential information in the presented case study. Subsequently, with the application of system dynamics models based on the Jay Forrester's contributions (1990), a model is developed to demonstrate resilience capacity to face the unexpected event of COVID-19. The importance of multi-criteria decision-making supported by Bayesian optimization models is highlighted. This serves as a starting point for the model presented in identifying effective strategies in business management. This study addresses the inherent complexity of business management in a changing context, adopting an interdisciplinary approach that merges consolidated theories with advanced methodologies of analysis and modeling. It provides a comprehensive framework that offers models to organizations to enhance their responsiveness to unexpected events and changing markets, in line with the principles of engaged management scholarship.
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Study of Factors that Affect the Performance of Researchers in Mexican Private Universities
(2024)
;
Sánchez Garcia, Jaqueline Yvette
;
Ramírez Nafarrete, Adrián
The broad offer of private universities in Mexico increases the pressure for institutions to stand out for their quality. Pursuing national and international accreditations is a strategy frequently used by deans to position their institutions globally. However, reaching the quality standards defined by the accrediting bodies represents a challenge that requires important institutional efforts. This study focuses on improving institutional research, specifically through policy management. Our main objective is to identify the factors that, from the perspective of researchers, should be considered in the design of a research policy in private universities in Mexico. This is a frequently overlooked topic in research policy design, but highly relevant for decision-makers that want to reach institutional research goals while keeping researchers motivated. We designed a cross-sectional survey to identify the incentive preferences of researchers. We integrated a sample of 86 researchers of business and engineering areas of 10 private universities in Mexico. We analyzed the results of this survey through statistical methods, such as z-tests for differences in proportions and correlations tests, as well as Analytic Hierarchy Process (AHP) and System Dynamics (SD) methodological frameworks. Findings suggest that the institutional research strategy should be aligned to the mission and vision of the university. From the survey, we identified that age, rather than salary range and years of experience, influence researchers’ preferences of financial incentives over non-financial incentives, and that delay in receiving an incentive plays a relevant role in their preferences and decision-making process. We found that work-life balance, research funding, and institutional support, are the most valued factors in the design of an effective research policy from the perspective of researchers. Finally, based on the prioritization results, it is concluded that balanced strategies are relevant to improve the performance and well-being of researchers, to ensure the competitiveness of universities and increase their leadership. Simulation scenarios demonstrate how changes in key leadership variables may affect the research capacity. These findings can help to develop more effective policies that consider academic staff, promoting the sustainability of research as one of the pillars of academic excellence.
Some of the metrics are blocked by your
consent settings
Resilience of the retail food supply chain and adaptability of customer delivery amid disruptions due to health contingency.
(2024)
López Dueñas, Araceli
;
Ramírez Nafarrete, Adrían
;
Núñez Rios, Juan Enrique
This thesis has been developed with a central focus on the food retail industry. Three main chapters are presented, each corresponding to research in the field of business sciences. These articles have been individually published in different journals. In light of some structural changes in companies during COVID-19, the starting point for the first chapter is the analysis of home delivery systems to reach end customers. The results showed how advancements in home delivery systems can be made by focusing on two fundamental factors: technology and personnel management. The second chapter presents a qualitative investigation using structured interviews focused on five entrepreneurs in Puerto Vallarta who operated home delivery systems during COVID-19 in 2020 from April to June. Findings show that one’s own systems and those through technological platforms generate positive externalities and, instead of being exclusive, can be complementary. The third chapter addresses how organizational factors and supply chain configuration can help medium-sized companies to be resilient in turbulent operating environments. This chapter aims to analyze the resilience of the company's supply chain under study and, through the application of system dynamics methodology, explain how organizational variables should be related to increasing organizational adaptation capacity. This final chapter is a case study of a company composed of several butcher shops in Puerto Vallarta, Mexico, with an analysis of weekly sales information over a five-year period corresponding to 2018-2022. This doctoral thesis is framed within applied business sciences, where various disciplines converge to address business management in dynamic and complex environments. Building upon the foundations laid by Michael Porter in his conceptualization of the value chain (1985) and Dixon's contributions (1994) to understand improvement trajectories when developing and utilizing home delivery systems in response to the pandemic, this study delves into the intersection between theory and business practice. An essential component of this research is using time series analysis techniques through descriptive statistics, which facilitate a detailed visualization of sequential information in the presented case study. Subsequently, with the application of system dynamics models based on the Jay Forrester's contributions (1990), a model is developed to demonstrate resilience capacity to face the unexpected event of COVID-19. The importance of multi-criteria decision-making supported by Bayesian optimization models is highlighted. This serves as a starting point for the model presented in identifying effective strategies in business management. This study addresses the inherent complexity of business management in a changing context, adopting an interdisciplinary approach that merges consolidated theories with advanced methodologies of analysis and modeling. It provides a comprehensive framework that offers models to organizations to enhance their responsiveness to unexpected events and changing markets, in line with the principles of engaged management scholarship.
Some of the metrics are blocked by your
consent settings
Study of Factors that Affect the Performance of Researchers in Mexican Private Universities
(2024)
;
Sánchez García, Jacqueline Yvette
;
Ramírez Nafarrete, Adrián
The broad offer of private universities in Mexico increases the pressure for institutions to stand out for their quality. Pursuing national and international accreditations is a strategy frequently used by deans to position their institutions globally. However, reaching the quality standards defined by the accrediting bodies represents a challenge that requires important institutional efforts. This study focuses on improving institutional research, specifically through policy management. Our main objective is to identify the factors that, from the perspective of researchers, should be considered in the design of a research policy in private universities in Mexico. This is a frequently overlooked topic in research policy design, but highly relevant for decision-makers that want to reach institutional research goals while keeping researchers motivated. We designed a cross-sectional survey to identify the incentive preferences of researchers. We integrated a sample of 86 researchers of business and engineering areas of 10 private universities in Mexico. We analyzed the results of this survey through statistical methods, such as z-tests for differences in proportions and correlations tests, as well as Analytic Hierarchy Process (AHP) and System Dynamics (SD) methodological frameworks. Findings suggest that the institutional research strategy should be aligned to the mission and vision of the university. From the survey, we identified that age, rather than salary range and years of experience, influence researchers’ preferences of financial incentives over non-financial incentives, and that delay in receiving an incentive plays a relevant role in their preferences and decision-making process. We found that work-life balance, research funding, and institutional support, are the most valued factors in the design of an effective research policy from the perspective of researchers. Finally, based on the prioritization results, it is concluded that balanced strategies are relevant to improve the performance and well-being of researchers, to ensure the competitiveness of universities and increase their leadership. Simulation scenarios demonstrate how changes in key leadership variables may affect the research capacity. These findings can help to develop more effective policies that consider academic staff, promoting the sustainability of research as one of the pillars of academic excellence.

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