Through this investigation we try to identify the impact of web use focused on its application in small business in Distrito Federal, enquiring if that use has stimulated a competitive development in relation with others in same segment into their market. Because the internet has increased the number of sales in the economically active population and based that Distrito Federal and Estado de México are the regions that present major internet penetration, the web could support greater level of competitiveness of Distrito Federal from perspective of web information and communication technologies use. That was the principal reason why we did a field investigation trying to identify specifically from small business stakeholders perspective, if the use of that technological tools has increased their competitive position.
