Now showing 1 - 10 of 61
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    Item type:Publication,
    Cybernetic Insights on GenAI and Learning in Higher Education
    (IEEE, 2026) ;
    Vilalta-Perdomo, Eliseo
    The rapid diffusion of Generative Artificial Intelligence (GenAI) is reshaping learning conditions, not by introducing new activities but by reorganising existing feedback structures among students, teachers, and learning environments. This study adopts a cybernetic perspective to explore how Gen AI influences the recursive processes of enquiry, collaboration, and reflection. Drawing on the concepts of feedback, adaptation, and regulation, this paper frames GenAI as an active participant in learning systems, redistributing agency, and reshaping the rhythm of interaction. A methodological guide is proposed for constructing case studies across disciplines, combining documentary artefacts and participant accounts to map the cybernetic dynamics in practice. A case study of a Quality Management module illustrates how GenAI reconfigures individual reflection, group collaboration, and assessment practices. This study contributes to cybernetic learning theory by showing how GenAI affects agency and feedback structures, and by providing a framework for designing ethical GenAI learning environments. This study acknowledges the limitations that future studies must address to examine student learning outcomes. The paper concludes by highlighting the research question: How does Gen AI reshape learning as a recursive cybernetic process? Scholars are invited to explore this in their own contexts in future studies. © The authors © IEEE.
      2
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    Item type:Publication,
    Nanostore Sourcing Challenges and Opportunities in Latin America: Three Case Studies in Bolivia, Mexico, and Peru
    (Springer Nature Switzerland, 2026)
    Da Silva-Ovando, Agatha Clarice
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    Chong, Mario
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    Miranda, Pedro Rafael Amado
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    Moyano, Mariana
    Nanostores are critical household suppliers in emerging markets. In Latin America, approximately 35% of households use this channel for daily purchases. However, nanostores face numerous challenges when sourcing, including fragmented demand, reduced negotiation power, limited storage, and cash flow constraints, which lead to stockouts and supply chain fluctuations. Urban factors, such as traffic congestion and delivery inefficiencies by suppliers, exacerbate these issues. This case study examines the sourcing challenges and dynamics of nanostores in three typical Latin American cities and explores their supply chain strategies. Furthermore, this study examines another collaborative strategy involving suppliers and policymakers to enhance nanostore operations. © The authors © Springer.
      1
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    Item type:Publication,
    Developing and Assessing Engineering Competencies at Experiential Learning Spaces
    (IEEE, 2019)
    Garay-Rondero, Claudia Lizette
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    Rodriguez Calvo, Ericka Zulema
    ;
    This Innovative Practice Work in Progress Paper presents a contemporary proposal for engineering competencies assessment research in higher education practice, geared to pedagogy scholars, engineering faculty, recruiters and accreditation institutions, among others. This research work builds a breakthrough practice to assess disciplinary competencies within the context of a Challenge-Based Learning and Experiential Learning, in which students learn through getting involve and taking action in real manufacturing problems, creating and implementing sustainable solutions for Engineering concerns. The study presents a state of art review of Competency-based Education; then the competencies assessment methodology proposal and their experimentation approach is described by means of a specific case of study in an experiential and challenged based learning, for exemplification. Finally, implications, future work and conclusions are offered in relation to the main contributions of this work. The main intention for the methodology presented in this work is to deliver value-added feedback to students to help them in their future engineering practice as professionals and the individual blossoming of their behaviors', attitudes and values, extending with this approach the practices described in this paper to pedagogical research and educational practice from others practitioners. ©IEEE, The authors.
      7Scopus© Citations 18
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    Item type:Publication,
    Live Case Studies in Industrial Engineering Education for Experiential Learning and Authentic Assessment
    (MDPI AG, 2026) ;
    Palma-Mendoza, Jaime Alberto
    ;
    Da Silva-Ovando, Agatha Clarice
    Live case studies are widely used in higher education to support active learning; however, their pedagogical potential is often limited by weak integration with learning theories and assessments. This research-to-practice study examines the systematic design of live case studies by integrating Kolb’s experiential learning cycle (ELC) and authentic assessment (AA) principles. This paper presents a framework that conceptualises live cases as the learning context, ELC as the learning process, and AA as evaluative logic. The framework is illustrated through a case study of an undergraduate Quality Management module in industrial engineering at a Mexican university, involving 31 final-year students. The study is design-oriented and illustrative, aiming to demonstrate framework enactment rather than evaluating causal effectiveness. Using a case study methodology, the instructional design and enactment were documented using the ADDIE model. Data were obtained from educational artefacts, assessment results, and student feedback surveys. The findings suggest that aligning teaching and assessment activities with the ELC stages and the AA principles effectively supports learning trajectories. This support covers experience, reflection, conceptualisation, and application. Live case studies enabled the integration of multiple assessment methods around shared organisational problems and supported personalised learning through students’ case selection. This study contributes a design logic and operational framework for distributing authentic assessment across Kolb’s experiential learning stages within live case pedagogy. Rather than offering statistical generalisation, the framework serves as a foundation for adaptation and research, emphasising transferability across disciplines, educational levels, and delivery modes. Limitations are acknowledged regarding the conceptual scope, methodological design, and empirical context. © The authors © MDPI.
      11  2
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    Item type:Publication,
    Workshop: Learning experiences for educational leadership and innovation in engineering education
    (IEEE, 2023)
    Da Silva-Ovando, Agatha Clarice
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    Chong, Mario
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    Higher education requires responding to contemporary challenges and future trends that face humanity by equipping students with new skills that allow for their personal and professional development. Therefore, universities should promote educational leadership and innovation to enrich learning experiences with novel methods and approaches that advance the education they provide. This workshop offers a framework for reflecting upon and identifying those aspects that can help (re) shape learning experiences in these terms. Participants will conduct discussions about their views on current challenges, learning experiences, educational leadership, and innovation, and find alternatives to advance engineering education in delivering high-impact value to students, organizations, and societies in general. ©The authors, IEEE.
      10
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    Gamification and Self-Directed Learning
    (DECHEMA, 2020)
    Pacheco, Ernesto
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    Palma, Jaime
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    Arana, Ivan
    Gamification is a learning technique that transfers game mechanics to the educational environment in order to achieve better learning results, change participants' attitudes towards the learning process, develop knowledge and student skills. One of the advantages of using gamification is that motivates students to investigate and design strategies in order to achieve a better performance in the game. There are many studies that highlight the different benefits of using gamification in the classroom, among some of these benefits gamification improves student participation, motivation and commitment, encourages more collaboration between students, increases content understanding, among others. On the other hand, it is necessary to understand that the paradigm of employers has changed. Companies today need more flexible people, with different skills, with the ability to "learn to learn". This skill is essential to cope with the complexity of interactions that people frequently face. This is why many companies prefer to have employees who manage their time and achieve results independently (without the direction of supervisors, trainers, or educators). Day by day it is more important that people develop the ability to acquire new skills, new knowledge and self-management. For the past two years, with other colleagues in the logistics area at our university, we have worked on designing a course based on an online game called Logistic Simulator (or LOST, for short). The intention of the game is that students can acquire knowledge in an easy and fun way. To improve their performance in the game, they must investigate and learn different topics of the course on their own, and even investigate content that is not found within the syllabus. This study aims to point out how gamification influences the student's perception of self-directed learning. The study shows that students significantly change their perception of some of the areas related to their participation and the degree of responsibility they have for their own learning, in particular, students improve their abilities in the search for information, autonomy and self-management. ©The authors, ProQuest.
      12Scopus© Citations 2
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    Item type:Publication,
    Challenge-Based Learning for Active Learning in Industrial Engineering Education
    (Emerald Publishing Limited, 2025)
    Palma-Mendoza, Jaime A.
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    Arana-Solares, Ivan A.
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    Franco-Herrera, Froylan
    This chapter delves into the design of active learning activities for competence development in industrial engineering students through challenge-based learning (CBL). A learning challenge, as a purposeful experience, is proposed to expose students to real-world situations through experiential learning (EL). Around a challenge, tutors and students collaborate with an organization as an educational partner to develop alternative solutions in line with their intended learning outcomes. A case study is presented to exemplify the development of active learning activities within a CBL and EL framework that supports authentic assessment (AA) in a group of industrial engineering aggregated courses at Tecnologico de Monterrey in Mexico. The learning challenge provides promising results for the satisfactory development of student competences and the AA of their learning outcomes. However, limitations do exist concerning difficulties in the design and implementation process, which require further work. ©The authors ©Emerald.
      23  21Scopus© Citations 3
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    Item type:Publication,
    Expanding the Concept of Learning Spaces for Industrial Engineering Education
    (IEEE, 2019) ;
    Rodriguez Calvo, Ericka Zulema
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    Garay Rondero, Claudia Lizette
    A common problem in higher education consists of students not recognizing relevance in their studies for realworld applications and their future professional careers. This commonly refers to a lack of connection of learning contents and activities with pertinent real-life situations and the type of educational model in which students are immersed. This difficulty might be approached by incorporating learning experiences into the learning process expanding the concept of learning spaces beyond the common idea of locations where learning occurs. A method is presented to design learning spaces from this perspective making an adaptation of the Soft Systems Methodology (SSM). Two instances of learning spaces for Industrial Engineering education are presented to exemplify the use of the method. ©The authors, IEEE.
      7Scopus© Citations 18
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    Item type:Publication,
    Learning Experiences about Food Supply Chains Disruptions over the Covid-19 Pandemic in Metropolis of Latin America
    (2021) ;
    Alanis-Uribe, Alejandra
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    Da Silva-Ovando, Agatha Clarice
    The COVID-19 pandemic changed education by disrupting activities and interactions among all stakeholders. However, this event also opened new possibilities, as in higher education, to explore the future implications of the pandemic for learning purposes. One possibility is about the study of supply chains where delivery times and product quality were affected during the sanitary emergency. One essential category of goods strongly affected is food concerning availability, accessibility, and affordability because of physical limitations, mandatory ordinances, or deficient infrastructure. This situation interrupted supply chains affecting food provision and procurement across different social groups and locations, especially in disadvantaged or poor communities or countries. Accordingly, this work explores, from the perspective of Industrial Engineering education, the effects of the pandemic on food supply as relevant learning experiences about relevant contemporary issues. Learning experiences can refer to present difficulties in food supply during the pandemic; however, other possibilities might exist to improve food security in the future. Thus, a study of the pandemic situation in Latin America has been implemented about food supply. An online survey using internet social networks helped to collect data about people's profiles, consumption preferences, and shifts in food demand and supply over the pandemic in the two main conurbations of Mexico and Bolivia. Data analysis studied the impact on distinct age groups, locations, and income levels. Results explore consequences in the food provision because of increasing delivery times, shortages, and price rises. These findings can help to conceptualize learning experiences to strengthen food security in urban areas. ©The authors, Proquest.
      7
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    Item type:Publication,
    Integrating Generative AI into Live Case Studies for Experiential Learning in Operations Management
    (MDPI AG, 2025) ;
    Vilalta-Perdomo, Eliseo
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    Palma-Mendoza, Jaime Alberto
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    Carlos-Arroyo, Martina
    This research-to-practice study examines how Generative Artificial Intelligence (GenAI) can be integrated into live case studies to enhance experiential learning in higher education. It explores GenAI’s potential as an agent to learn with scaffolding reflection and engagement and addresses gaps in existing applications that often focus narrowly on content generation. To explore GenAI’s agentive potential, the methodology illustrates this approach in a UK postgraduate operations management module. Students engaged in a live case study of a local ethnic restaurant to refine its business model and operations. The data sources used to examine students’ results included module materials, outputs, and feedback surveys. Thematic analysis was employed to assess how GenAI facilitated experiential learning. The findings suggest that GenAI integration facilitated exploration, reflection, conceptualisation, and experimentation. Students reported that the activity was engaging and relevant, facilitating critical decision-making and understanding of operations management. However, the outcomes varied according to GenAI literacy and student participation. Although GenAI-enriched learning is beneficial, human agency and contextual knowledge remain crucial. Overall, this study integrates GenAI as a cognitive partner throughout Kolb’s ELC. This study offers a transferable framework for active learning, illustrating how technology can enhance critical and reflective learning in authentic educational contexts. However, limitations include uneven student participation and engagement, resource constraints, overreliance on artificial intelligence outputs, differentiated impact on learning outcomes, and a single-case report, which must be addressed before the framework can be scaled up. Future research should test this through multi-case studies while developing GenAI literacy, measuring GenAI impact, and implementing ethical practices in the field. ©Los autores ©MDPI.
      21  12Scopus© Citations 2