Sánchez-García, Jacqueline Y.
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Preferred name
Sánchez-García, Jacqueline Y.
Official Name
Sánchez García, Jacqueline Y.
Alternative Name
jsanchezg
Main Affiliation
ORCID
Scopus Author ID
57190018329
Researcher ID
M-8737-2018

Research Output
Now showing 1 - 10 of 19
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Leadership in Private Universities for the Sustainable Performance of Research: A System Dynamics Approach

2024 , Sánchez-García, Jacqueline Y. , Núñez-Acosta, Alejandra

In the context of private universities, improving researchers’ performance is critical for universities to remain competitive. This article utilizes system dynamics to analyze how key variables related to leadership, such as satisfaction, motivation, efficiency, research capabilities, and morale, interact and influence each other. We use causal loop diagrams to illustrate these relationships based on the priority assessments of 86 private university researchers, evaluated using the Analytic Hierarchical Process (AHP). Our findings emphasize the critical importance of a balanced approach to strategy and policy design, suggesting that improving one factor may inadvertently affect others, thereby influencing the outcomes for leadership in educational settings. This study provides valuable insights for decision-makers and leaders who aim to foster and enhance their academic staff’s sustainable performance.

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Operational Efficiency of Mexican Water Utilities: Results of a Double-Bootstrap Data Envelopment Analysis

2020 , Jose Humberto Ablanedo-Rosas , Aaron Guerrero Campanur , Olivares-Benitez, Elias , Sánchez-García, Jacqueline Y. , Núñez-Ríos, Juan E.

The objective of this paper is to estimate the operational efficiency of Mexican water utilities and identify the context variables that impact their efficiency. In particular, a bootstrap data envelopment analysis (DEA) and a bootstrap truncated regression analysis are combined in a two-stage research method. In the first stage, an input-oriented DEA model is used to determine bootstrap efficiency scores. Then, the corrected distribution function of the efficiency scores is used to estimate a truncated regression which is aimed to identify the significant influential context variables. Three categorical and two continuous context variables are considered in the analysis. Results show that only one context variable has a significant impact on the water utilities efficiency scores. Managerial recommendations are drawn from the analysis. It is suggested that water utilities continue or implement wastewater treatment, persist in decreasing and controlling leakage across the distribution network, and maximizing sewer coverage.

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Human Capital Management in Tourism SMEs from a Cyber-Systemic Approach

2019 , Núñez-Ríos, Juan E. , Sánchez-García, Jacqueline Y. , Ricardo Tejeida-Padilla

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Determining the Factors to Improve Sustainable Performance in a Medium-Sized Organization

2024 , Núñez-Ríos, Juan E. , Sánchez-García, Jacqueline Y.

Small- and medium-sized organizations rely heavily on their internal configuration to achieve sustainable performance. However, their internal structure often represents an obstacle to achieving that goal. To help organizations achieve sustainable performance, we develop a research framework using the viable system model (VSM) to evaluate the relationship between organizational factors. We adopt a systems perspective: (1) The VSM serves as a theoretical foundation to define factors to be evaluated through a conceptual model; (2) social network analysis to obtain information for the conceptual model; (3) partial least squares path modeling to test the proposed model with 150 employees; and (4) VSM to suggest changes. The nine hypotheses are supported, suggesting that improving sustainable performance is related to adopting a network structure and focusing on relational factors to reduce inconsistencies between operations and coordination systems. This article differs from previous studies, as it proposes a methodological coupling to assist decision-makers in improving organizational balance and performance. Additionally, it can encourage academics to reconsider structural factors, enabling them to allocate resources more precisely and enhance effectiveness.

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Components to foster organizational resilience in tourism SMEs

2021 , Núñez-Ríos, Juan E. , Sánchez-García, Jacqueline Y. , Soto-Pérez, Manuel , Olivares-Benitez, Elias , Rojas, Omar

PurposeSmall- and medium-sized enterprises (SMEs) mainly rely on their structure and internal networks to achieve their goals and remain competitive. However, their limited internal capabilities and complex environments can hinder their stability. Thus, this study evaluated the relationships among specific factors toward fostering organizational resilience (OR) in tourism SMEs.Design/methodology/approachA multi-methodological approach was adopted to address this research study, including (1) social network analysis (SNA) to formulate the conceptual model and (2) construct validation through partial least squares path modeling (PLS-PM).FindingsThe six proposed hypotheses were supported. These results suggest that addressing these variables and relationships after considering management style and people development as critical factors can foster OR in tourism SMEs.Research limitations/implicationsThe ideas that were developed were constrained to the organizational domain. Although the results apply to the Mexican context, this limitation can be offset by extending the proposal to other emergent regions or organizations. This can also increase the generalization of the results and foster improvements in the approaches applied.Practical implicationsAcademics and managers must rethink resilience as the final state generated by multiple factors. This requires reconfiguring inner organizational interactions, providing more autonomy to operative units, reinforcing business intelligence and improving feedback mechanisms.Originality/valueThis research study contrasts previous studies because it proposes that SNA be exploited to avail of the advantages it confers in designing the conceptual model. In this regard, we present new relationships to promote OR and provide new avenues in order to improve the analysis of adaptation processes.

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Innovation in services: A viable system model design for tourist MSMES integration in México

2018 , Sánchez-García, Jacqueline Y. , Núñez-Ríos, Juan E. , Badillo-Piña, I.

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A Systems Science Approach to Organizational Integrity. Case: Services Small and Medium Enterprises

2021 , Núñez-Ríos, Juan E. , Sánchez-García, Jacqueline Y. , Carlos López-Hernández , Manel Soto-Pérez , Pedro Pablo Cardoso-Castro

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Factors to Foster Organizational Sustainability in Tourism SMEs

2020 , Núñez-Ríos, Juan E. , Sánchez-García, Jacqueline Y. , Rojas, Omar , Olivares-Benitez, Elias

Small and medium-sized tourism companies (SMEs) strongly depend on their collaborators to achieve competitiveness and sustainability. In this sense, these organizations need to identify those factors that help them to use their resources and efforts to achieve the aforementioned goals. This article proposes a model oriented to organizational sustainability in the tourism sector. A systemic approach was adopted to articulate this research; therefore, the soft systems methodology was applied to structure the problem and express a conceptual model that suggests relationships as an alternative solution to the expressed problem. Partial least squares path modeling was applied to statistically validate the relationships expressed in the construct. Results suggest that the relationships proposed in the construct are valid and may promote organizational sustainability. The ideas developed are restricted to the organizational domain and although the results apply in a Mexican context, this potential limitation can be offset by the multi-methodological approach proposed, extending the model’s application to other types of organizations. This study may enable scholars and managers to improve communication and inter-organizational relationships, allowing organizations to focus their strategies and efforts using systems thinking to increase responsiveness and adaptation.

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Prioritizing Factors to Foster Improvement of Sales Operations in Small- and Medium-Sized Industrial Organizations

2024 , Luis A. Vásquez Arteaga , Núñez-Ríos, Juan E. , Sánchez-García, Jacqueline Y.

Small- and medium-sized companies depend heavily on their internal configuration to achieve their goals, generate profit, and remain competitive. The performance of the sales department is often crucial for this. Decision-makers need to understand how to coordinate the sales force’s operations while considering team members’ communication and commitment. This article presents an approach to prioritize factors that will improve the operations of the sales department in small- and medium-sized companies in the industrial sector. To achieve this, we adopted the soft modeling approach by (1) outlining a conceptual model that identifies the factors that can lead to improvements based on the literature and (2) using the analytical hierarchy process to validate a construct and prioritize the factors. This study is focused on the organizational domain and involves the participation of sixty employees from medium-sized Mexican companies with at least five years of experience. The results indicate that the factors that foster improvement in sales department operations are communication improvement, failure prevention, workload alignment, and adequate integration of human efforts with technology without neglecting coordination and management mechanisms. This article could encourage academics and practitioners to adopt the soft modeling approach to adopt new courses of action based on continuous learning and improve organizational cohesion.

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Systems Thinking Approach to Sustainable Performance in RAMSAR Sites

2019 , Sánchez-García, Jacqueline Y. , Ramírez Gutiérrez, Ana Gabriela , Cardoso Castro, Pedro Pablo , Núñez-Ríos, Juan E. , Rojas, Omar

This article explores and validates the integrated use of the viable system model (VSM) and the partial least squares path modeling (PLS-PM) approach to assess the sustainable management of RAMSAR sites carrying out economic activities. This work adopts a systems-thinking approach integrating systemic methodologies in three phases: (1) the VSM was first used to develop a conceptual model of the organisational problem; (2) PLS-PM was used to propose a construct to outline a solution, as well as to statistically validate the relationships proposed in the conceptual model; finally, (3) through the VSM, the relationships between actors were rethought in order to promote sustainable performance. The results obtained suggest that the joint use of VSM and PLS-PM is an effective approach that aids in the identification of relational and structural pathologies affecting the observed RAMSAR systems. It also proved useful to suggest that relationships can lead to the sustainable performance of the sites under study. It should be noted that the framework of systemic tools is constrained in its application to the organisational domain: assessing two RAMSAR areas in Mexico. Methodologically, this is the first application of the integrated use of VSM and PLS-PM to analyse the management and viability/sustainability of RAMSAR areas from an organisational perspective, opening a new avenue for the analysis and optimisation of management of such areas. This study provides tools to support actors and academics related to RAMSAR sites and opens up a discussion on how to rethink the organisational interactions in order to improve RAMSAR sites’ adaptive capabilities.

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