Análisis del efecto del ámbito social de la certificación de sostenibilidad turística, caso Santa Teresa de Cajón, Pérez Zeledón, CR.
Publisher
Hospitalidad ESDAI
Date Issued
2020
Author(s)
Madrigal Villanueva, Erick Roberto
Gamboa Martínez, Alexander
Ugalde Jiménez, Yoselyn Pamela
Abstract
The certification of tourism sustainability is a normative process sponsored by the Costa Rican Institute of Tourism. Norm that any tourism company, whether car rental, hotels, travel agencies and / or tour operators, can voluntarily participate in obtaining it. Social Area, which is the object of analysis in this document, and its application to a first-class luxury hotel located in the community of Santa Teresa de Cajón, de Pérez Zeledón, San José, Costa Rica. This research work aims to collect information on the contribution of the Social Field of the CST, in the case applied to the Hacienda AltaGracia hotel, to interpret the true contribution of the certification, to the community, contemplating social, rural, and social elements. sustainable development, through consultation processes of the regulations applied in the hotel, and the effects that this caused to the inhabitants of the community, through data collection, work tours, and approach to the inhabitants of the area, resulting in the lack of a real involvement of the norm, and the little genuine interest in collaborating with the needs of the community.
License
Acceso Abierto
How to cite
Madrigal Villanueva, E. R., Gamboa Martínez, A., & Ugalde Jiménez, Y. P. (2022). Análisis del efecto del ámbito social de la certificación de sostenibilidad turística, caso Santa Teresa de Cajón, Pérez Zeledón, CR. HE, (38), 53–84. Recuperado a partir de https://scripta.up.edu.mx/handle/20.500.12552/7082