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  4. Salesperson turnover intention: a tale of two countries
 
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Salesperson turnover intention: a tale of two countries

Journal
International Journal of Bank Marketing
ISSN
0265-2323
Publisher
Emerald Publishing Limited
Date Issued
2021
Author(s)
Onyemah, Vincent
Mulki, Jay P.
Rivera-Pesquera, Martha
Instituto Panamericano de Alta Dirección de Empresa (IPADE Business School)  
Type
Resource Types::text::journal::journal article
DOI
10.1108/IJBM-10-2020-0533
URL
https://scripta.up.edu.mx/handle/123456789/4392
Abstract
Purpose: A significant amount of research has shown that drivers of employee attitudes, and behaviors leading to outcome variables such as turnover intentions, are strongly influenced by national culture. This study focuses on the difference in relationships among some critical variables between two emerging economies with similar cultural indices. Design/methodology/approach: Survey questionnaire was used to collect responses from salespeople in two countries. Correlation analysis and structural equation modeling were used to provide support for the stated hypotheses.
Publisher: Emerald Publishing Limited Copyright © 2021, Emerald Publishing Limited
Subjects

Conflict

Culture

Emotion

Salespeople

Stress

Trust

Turnover

How to cite
Onyemah, V., Mulki, J.P. and Rivera-Pesquera, M. (2021), "Salesperson turnover intention: a tale of two countries", International Journal of Bank Marketing, Vol. 39 No. 6, pp. 1003-1024. https://doi.up.elogim.com/10.1108/IJBM-10-2020-0533

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