Recurso Humano como ventaja competitiva en la Industria de la Construcción y un modelo para determinar sus factores e indicadores.
Date Issued
2024
Author(s)
Advisor(s)
Orozco Argote, Francisco Alejandro
Type
text::thesis::doctoral thesis
Abstract
External and internal agents that modify and define its competitiveness
continuously affect the construction industry. Changing markets, currency fluctuations,
and tremendous competition have made the issue of competitiveness increasingly
important. The literature highlights factors that determine the competitiveness of
construction firms, including easy-to-measure elements, such as finances, sales,
return on investment, among others. In contrast, other elements are not as easily
measurable, such as customer satisfaction, employee satisfaction, loyalty, and
leadership, among many others. Within these factors, Human Resources (HR) has
occupied a central place in the last decade, due to the enormous impact that labor has
on project execution.
This research mainly focuses on the study of HR and its components to reach
a deeper understanding of HR's impact on the competitiveness of construction
companies. After defining the most relevant variables, an interrelationships model was
proposed with the Partial Least Square (PLS) technique. These HR variables impact
the competitiveness variables: cost, profitability, time, quality, staff retention, and
Health and safety.
The PLS (Partial Least Square) analyses met the evaluation criteria using the
structural model, confirming its viability. It was found that there are three essential
variables related to competitiveness: (i) leadership, (ii) values, and (iii) incentives and
rewards.
continuously affect the construction industry. Changing markets, currency fluctuations,
and tremendous competition have made the issue of competitiveness increasingly
important. The literature highlights factors that determine the competitiveness of
construction firms, including easy-to-measure elements, such as finances, sales,
return on investment, among others. In contrast, other elements are not as easily
measurable, such as customer satisfaction, employee satisfaction, loyalty, and
leadership, among many others. Within these factors, Human Resources (HR) has
occupied a central place in the last decade, due to the enormous impact that labor has
on project execution.
This research mainly focuses on the study of HR and its components to reach
a deeper understanding of HR's impact on the competitiveness of construction
companies. After defining the most relevant variables, an interrelationships model was
proposed with the Partial Least Square (PLS) technique. These HR variables impact
the competitiveness variables: cost, profitability, time, quality, staff retention, and
Health and safety.
The PLS (Partial Least Square) analyses met the evaluation criteria using the
structural model, confirming its viability. It was found that there are three essential
variables related to competitiveness: (i) leadership, (ii) values, and (iii) incentives and
rewards.
Subjects
License
Acceso Abierto
URL License
How to cite
Romo Gamboa, R. (2024). Recurso Humano como ventaja competitiva en la Industria de la Construcción y un modelo para determinar sus factores e indicadores. (Tesis de doctorado) Universidad Panamericana
Table of contents
Capítulo .1 Introducción -- Capítulo .2 Necesidad de la Investigación -- Capítulo .3 Estado del Arte -- Capítulo .4 Metodología -- Capítulo .5 Modelo Conceptual -- Capítulo .6 Modelo PLS -- Capítulo .7 Discusión de resultados