Núm. 25, enero-junio (2014)

Studies on quality, always mention that in order to do things right, they must be done in a clean and orderly way. Japan has a recipe for achieving clean spaces, improve order and increase productivity in their factories, called the 5's. This concept should not seem strange today for any organization, unfortunately it is. This philosophy began in Toyota in the 60s. The goal was to improve productivity by achieving a better workplace; the means were well organized work places, more orderly and cleaner. The method's effectiveness was proven and has been adopted in offices, shops, hospitals, schools and other places as a way to increase the efficiency with very good results, especially in terms of saving time and costs.