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    Item type:Publication,
    La hospitalidad en la empresa: comunicación y convivencia organizacional
    (Hospitalidad ESDAI, 2014)
    Byrd Orozco, Alejandro
    ;
    Campus Ciudad de México
    ;
    Campus Ciudad de México
    This article describes the principles of communicational action and the conditions for a humanistic business management, committed to people and the construction of organizational meeting and fellowship spaces. It also explains the interdependent link between "saying" and" doing" in a process aimed at integrating people in responsible and "open to change" communities.
      2  70
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    Item type:Publication,
    La hospitalidad para Carlos Llano.
    (Hospitalidad ESDAI, 2010)
    Vázquez-Gómez, Rosa-Adriana
    ;
    Campus Ciudad de México
    Without doubt, one of the main contributions made by Carlos Llano is the humanization of business. This may seem paradoxical due to the fact economic organizations are built and developed by human beings. However, precisely because it is so obvious, this humanistic view of business has been left out with dire consequences: A utilitarian and undignified use of people. Based on two of his writings, this article pretend to be a reflection on two of Carlos Llano's main ideas on this subject: Hospitality and friendship, thus rending homage to one of the pillars of "Universidad Panamericana".
      37  198
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    Item type:Publication,
    Formación de líderes en la industria de la hospitalidad.
    (Hospitalidad ESDAI, 2010)
    Chirinos Montalbetti, María Pía
    ;
    Campus Ciudad de México
    Quoting Octavio Paz, we could say that "we are living in foggy times", times in which it neither rains nor lets us see the sun. Times which seem either bored by, or indifferent to events presented by the media as apocalyptic: Economical crisis and climatic change. However, there are also signs which make us wake up. The tragedies in Haiti and Chile are storms which reveal human reality and consequently awaken global reactions of braveness, solidarity and generosity. The unavoidable challenge is to recognize here and now, in our families and at work, that humanity must never seem to us as "too human" or "too vulgar" -paraphrasing Nietzsche-. We must learn to discover real human needs which demand from me the same or an even bigger reaction than the one we showed to these countries. The obvious question now is what does this have to do with leadership un hospitality management?
      5  130