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    La hospitalidad en la empresa: comunicación y convivencia organizacional
    (Hospitalidad ESDAI, 2014)
    Byrd Orozco, Alejandro
    ;
    Campus Ciudad de México
    ;
    Campus Ciudad de México
    This article describes the principles of communicational action and the conditions for a humanistic business management, committed to people and the construction of organizational meeting and fellowship spaces. It also explains the interdependent link between "saying" and" doing" in a process aimed at integrating people in responsible and "open to change" communities.
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    Las tres dimensiones de la sustentabilidad en la industria turística
    (Hospitalidad ESDAI, 2013)
    ;
    Campus Ciudad de México
    It has been more than 40 years that sustainability began to be envisaged in the economic and social horizon.The origin of this concept was the awareness of the depletion of nonrenewable resources (resources extraction), and environmental impact (waste emission) produced by industrial growth. Thus, there was talk of the need to make a rational exploitation of resources in order to be able to meet the 113 needs of the present without compromising future generations. At the same time arose the need to review the concept of development, which had focused on economic variables putting social and environmental variables aside. Because, paradoxically, development usually carries within itself the destruction of natural environment, and its benefits are not reflected in the communities. The myth of the positive action of production focused on earnings and profit had collapsed, and the panorama of social and environmental damage appeared. Currently, there is no doubt about the need to measure the impact of industry on the environment and to promote the rational use of resources. The new challenge is to establish clear strategies for community participation in the benefits of development, as well as the creation of models for measuring ecological impact, and a legal and regulatory framework which encourages, sanctions and monitors sustainable actions. The purpose of this paper is to reflect on the dimensions of sustainability in tourism.
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