Now showing 1 - 10 of 17
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Historia del clúster de calzado en Jalisco y su impacto en la estructura industrial.

2018 , López-Hernández, Carlos

La historia de la industria del calzado en México demuestra que su declive obedece a muchas variables, como, por ejemplo, la apertura de los mercados internacionales y los costos de mano de obra, pero también la estructura organizacional de tipo industrial como lo es el fortalecimiento del clúster. En México, al igual que otros países como Estados Unidos, Inglaterra, China y Brasil, la industria del calzado se localiza y concentra en algunas regiones geográficas, de manera que el fortalecimiento de las relaciones existentes entre los participantes del clúster es lo que desarrolla y hace crecer la industria. En este trabajo de investigación se describe la estructura industrial del clúster de calzado en Jalisco y las transformaciones históricas que ha sufrido.

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The good, the bad, and the ugly: organizational effectivity in human resources processes

2019 , Gaytán-Jiménez, Guadalupe , López-Hernández, Carlos , Jaqueline Cordero-Estefan

Learning outcomes Students are expected to achieve identify the prerequisites and basic to an institutionalization process; prioritize strategic human resources processes as a basis for the growth of the company; analyze the importance of the stages in human resources management; define the areas of opportunity and their respective action plans; and propose the leadership skills that a leader requires. Case overview/synopsis Tramuntana® is a travel agency that stands out for being a prime service, which is promoted by its own customers. Its founder wishes to institutionalize his company. The main problem in which they face to grow and consolidate is to maintain their human resources, and in which they cannot be retained, and therefore, do not have a solid structure. Complexity academic level Undergraduate and Graduate School of Business and executive education. Supplementary materials Teaching Notes are available for educators only. Please contact your library to gain login details or email support@emeraldinsight.com to request teaching notes. Subject code CSS 1: Accounting and Finance.

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Development of Transformational Social Entrepreneurship through Innovation Determinants in the Handicraft Industry of the Wayuu Community in Colombia

2018 , López-Hernández, Carlos

The indigenous community of Wayuu located in Colombia and Venezuela possesses a rich culture in customs and traditions. However, it has limited economic and material resources, which results in infant mortality and malnutrition. The craft industry in the community of Wayuu is the main source of income. Nevertheless, this economic activity does not generate the necessary income for the basic survival of its artisans. Tourism and crafts are two industries that are tightly linked, where innovation is key for their growth and development. In this research work, we analyse the capacity of innovation of the Wayuu crafts based on eight innovation factors developed by Naidu, Chand and Southgate. This determines the current assets with which this industry counts and those in need to be developed so the Wayuu community may grow a true social entrepreneurship—one that is able to solve the current social and economic problems without modifying its culture and regional roots.

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Systemic complementarity, an integrative model of cooperation among small and medium-sized tourism enterprises in Mexico

2020 , J. Yvette Sánchez García , Núñez-Ríos, Juan E. , López-Hernández, Carlos

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The scratch dilemma

2022 , López-Hernández, Carlos , Ana Laura Barragán Chávez

Theoretical basis Ethic code moral and ethic dilemma. Research methodology The case study is based on a series of in-depth interviews carried out with the owners and directors. The data were complemented by documentary analysis, including descriptions of internal processes, and industry information. The teaching note opted for an exploratory study using the open-ended approach of grounded theory.It is important to mention to the students that although the names of the characters and the company were modified for confidentiality reasons, the case actually happened. Case overview/synopsis Roberto Rodarte, an employee of Internet Architects Interactive, won a luxury car in a raffle from the hotel where he was staying in a business trip. Roberto decided to keep the car and did not inform the company of what had happened.The company did not have any established policies for these situations. Manuel de la Torre, a partner, thought that it would be fair if either Roberto give the car to the company Roberto, thought that the car belonged to him.The company decided to fire him. What could be done to avoid similar situations arising in the future? Complexity academic level The case can be used by administrative program students and Master of Business Administration students in courses such as management, good management practices, human resources, leadership and business ethics.

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Analogía de negociaciones no éticas: historia y actualidad

2018 , López-Hernández, Carlos , Gaytán-Jiménez, Guadalupe

¿En qué se parecen los casos de escándalos éticos de Barclays y Enron con los de Dionisio de Siracusa y Aristóteles de Rodas? o ¿Los escándalos de Firestone y Madoff con Cleómenes de Alejandría y Mausolo de Caria? En los primeros, el engaño es la constante, en los segundos la amenaza; parecería imposible que con 2400 años de distancia las situaciones resultantes sean las mismas. El tema de las negociaciones bajo esquemas no éticos no es exclusivo de la era actual. Existen casos documentados por el filósofo Aristóteles desde hace 2400 años que lo comprueban, algunos de ellos son los engaños, abusos de poder y autoridad, amenazas y promesas no cumplidas, que benefician a una de las partes. La importancia de actuar éticamente radica en que los beneficios son de largo plazo, a diferencia de los no-éticos, cuyo beneficio es a corto plazo. En esta revisión de literatura se analiza la existencia de semejanzas entre los tratos de negociación no éticos tanto de casos históricos como casos de la era actual. Se concluye que es necesario estar conscientes de que estos patrones se han repetido y se pueden repetir, pero además que se tienen que establecer acciones para prevenirlas.

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Factores de competitividad para medianas empresas de la industria del calzado en México

2017 , Rojas, Omar , Peña Serafìn, Mayra Lizett , López-Hernández, Carlos

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Heterogeneidad en el tamaño de las empresas familiares: el caso de México

2018 , Canale Segovia Fernanda , López-Hernández, Carlos

Un gran porcentaje de las empresas en México pueden ser clasificadas como empresas familiares. Estas tienen una realidad diferente a aquellas que no son familiares. Diversos temas, como la sucesión (es decir, la transferencia de liderazgo y propiedad de una generación a otra), la dirección y el control accionario, el plan de carrera y plan de contratación para miembros de la familia en la empresa, entre otros, deben ser resueltos para asegurar la permanencia de estas firmas. Una variable que ayuda a establecer el alcance de estos asuntos es el tamaño de las firmas. La cuestión que se intenta resolver en este estudio es si existe una homogenización en la clasificación del tamaño y dimensionamiento de las empresas familiares en México, y encontramos que no existe dicho patrón. Adicionalmente, se realiza una revisión bibliográfica sobre el tamaño de empresas, y una revisión empírica de empresas familiares, tanto privadas como públicas en México, concluyendo que es necesario utilizar una clasificación de tipo multivariable, que contemple simultáneamente las ventas, el número de empleados y los activos de las empresas, así como las estructuras organizacionales modernas que pudieran influir en su categorización.

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The passport nightmare: business process analysis in public service

2020 , Ramirez-Nafarrate, Adrian , López-Hernández, Carlos

Learning outcomes Students should be able to: identify the elements of business processes; analyze efficiency measures; identify and define causes of poor efficiency in business process; analyze the results of a simulation model; propose process redesign alternatives based on the analysis; and acknowledge the challenges for improving public service processes. Case overview/synopsis The process to get a passport seems to be very simple, but Jose Hernandez, a Manufacturing Plant Director, has had bad experiences the past three times he has visited the passport office. He and his family have spent more than 3 h to get the passport for his little daughter, Maria. In this case, the authors illustrate the process analysis performed by Jose to find effective and efficient solutions to the problems that he found. The case study guides students through the analysis of a business process in public service from the perspective of the users. The students participating in the case analysis will not only learn to diagnose and describe the process but also to redesign it to achieve significant improvements. Furthermore, the students will realize that adding more resources to the process may not solve the fundamental issues, but analytical and creative skills are needed. In addition, the teaching notes provide a discussion about the existing challenges to improve public service processes. Complexity academic level Management and engineering undergraduate programs, operations management and business process design in Master of Business Administration programs. Supplementary materials Teaching Notes are available for educators only. Subject code CSS 9: Operations and Logistics.

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Tequila Arette®

2023 , López-Hernández, Carlos , Francisco López , Ana Cristina González

Research methodology The case study is based on a series of in-depth interviews carried out with the owners and directors of the company. The data are complemented by documentary analysis, including descriptions of internal processes and industry information. For the teaching note, the authors opt for an exploratory study using the open-ended approach of grounded theory. Case overview/synopsis Arette® is a Mexican family business dedicated to the production and sale of tequila, fusing the artisanal with the new in its production processes. Sales take place mostly in the European and American markets. The foreign market for tequila is very attractive but also very demanding both in terms of financial resources and time. Although the company has managed to enter this market through bars and restaurants, it has not yet managed to reach the final consumers (those who order margaritas in bars). Jaime, Eduardo and Lalo are wondering whether it might be time to invest more resources in ensuring that Arette® is not just a brand for fine cocktails. Until now, their main promotional tool has been word of mouth, and they are not sure what their next step should be – to focus on the international or the domestic market. Complexity academic level The case study can be incorporated into undergraduate classes, where it could serve as part of an international marketing course, in particular, as an international sales strategy and implementation session. It can be used to teach basic concepts and their application. Learning objectives This case study focuses on the decision that many small companies have to make at some point in their business strategy, which is to focus either on the international or domestic market: The objectives are as follows: 1. To identify the variables that increase or modify the demand for Tequila. 2. Compare the advantages and disadvantages of focusing on a domestic Tequila market or focusing on an international market. 3. Identify the critical variables that a small company faces if it wants to go international such as. 4. Identify if there are forms of diversification for Tequila Arette such as new markets or new products, or both.