Excelencia: hábitos y habilidades operativos en el mundo laboral.
Journal
Hospitalidad ESDAI
Publisher
Hospitalidad ESDAI
Date Issued
2014
Author(s)
Zardón Menéndez, Elías
Type
Resource Types::text::Non-primary product
Abstract
This article addresses the issue of excellence as one of the qualities to be developed during professional training, in order to later apply it to the workplace. This is a pedagogical discourse that aims to highlight the importance of this specifically human attribute; and point out that this is a personal decision involving free will. It springs from the idea that human development is influenced by family and school, and continues to develop further in life as we learn and assimilate a set of values, habits and skills, molding our personality. This will acquire special significance when faced by diverse challenges at the workplace.
File(s)
License
Acceso Abierto
How to cite
Zardón Menéndez, E. . (2014). Excelencia: hábitos y habilidades operativos en el mundo laboral. HE, (25), 7–32. Recuperado a partir de https://scripta.up.edu.mx/handle/20.500.12552/6993
Table of contents
La excelencia -- El contexto de la excelencia -- Las dimensiones de la exigencia -- Los componentes de la exigencia: disciplina y esfuerzo -- Habilidades y hábitos operativos en el mundo laboral -- Puntualidad -- Orden y limpieza -- Control de mis emociones (inteligencia emocional) -- Sentido del humor -- Habilidad para trabajar en equipo -- Habilidad para solucionar problemas -- Consideraciones finales