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    Stakeholder Perceptions and Word-of-Mouth on CSR Dynamics
    (2021) ;
    Burgos Silva, Zamira
    Corporate social responsibility is a strategy by which firms address social issues whilst tending to their profit enhancing objectives. However, is a socially responsible firm fulfilling its objectives if current and potential stakeholders perceive it to be unethical, engaging in poor and questionable practices? The article analyzes Big Data retrieved from Twitter related to five firms that have stated to be socially responsible but have yet to obtain stakeholders' legitimacy granted by the engagement in corporate social responsibility. The article contributes to the understanding and effects of firm dynamics in corporate social responsibility or lack thereof, on social networking sites by means of Big Data analysis.
      1Scopus© Citations 1  14
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    “Check your cognitive dissonance at the door”: corporate social responsibility driving Anti-Ism policies for inclusive growth
    Organizations that align corporate social responsibility (CSR) with their corporate philosophy and governance achieve business and social growth and development by maintaining a successful stakeholder relationship. However, too many demonstrate cognitive dissonance in relation to their CSR engagement; that is, they state to be socially responsible yet participate in unethical and questionable practices. Isms are the clearest form of firms’ cognitive dissonance; the question is how can firms achieve inclusive growth while tolerating and/or enabling isms? The objective of this conceptual study is to understand the effects of cognitive dissonance related to CSR engagement on the lack of social and business growth and development. The study contributes to existing literature related to corporate social responsibility and business ethics and understanding of how firms can achieve inclusive growth by tackling CSR-related cognitive dissonance. © 2022, The Author(s), under exclusive license to Springer Nature Switzerland AG.
      1  11
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    Community style leadership's effects on organisational performance: analysis across industries and firm sizes in Mexico
    Scholars and practitioners, across fields of study, have spent decades analysing and documenting the complexities of different styles of leadership encountered throughout industries around the world. With that, a series of constructs and respective definitions have been developed to better understand the implications of taking on certain leadership styles. Mintzberg’s (2009) communityship concept is no exception; in fact, it has motivated the development of this empirical study aimed to uncover the characteristics of a community style leadership in organisations operating in Mexico. This study contributes to the understanding of the intricacies of a community style leadership and its potential impacts on collaborator satisfaction and commitment towards the firm, as well as on organisational performance The authors © Inderscience Publishers © International Journal of Management Concepts and Philosophy.
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    The effects of flexible work models and internal CSR on wellbeing, productivity, and performance
    After the COVID-19 lockdown, many organisational leaders were adamant about their workers returning to in-office work. As the lockdown proved that productivity, at the very least, does not decrease with remote work, a considerable number of workers were unwilling to compromise their newly found work-life balance which led to a more flexible culture, and the development of different work models. The question is, how have changes in work models after the COVID-19 lockdown impacted individual and team performance? This empirical study develops two different models to assess perceptions of collaborators and leaders regarding a socially responsible flexible culture; findings show that participants perceive flexible work models as a cause for an increase in productivity and performance. © The authors © Inderscience Publishers © International Journal of Business Innovation and Research.
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    Persuasion and Dissuasion via Social Networking Sites: The Influence of Word-of-Mouth on Consumer Activism
    (Palgrave Macmillan, 2018)
    Social media has changed firms’ approach to business dynamics and consumer behavior. Consumer perception of products, services, brands, and firms are continuously being influenced by a bombardment of data and information being shared via social networking sites (SNSs). Consumer behavior is potentially swayed by the content and tone of the word-of-mouth occurring via social media; in fact, brand loyalty can be effectually persuaded, whilst consumption can be dissuaded. That said, could such ongoing communication influence consumer behavior towards the engagement of consumer activism? It is clear that SNSs are an exceedingly powerful channel of information that users as well as current and potential consumers have grown to trust. Further, they have gradually become a preferred source for information. Therefore, the objective of this study is to analyze the influence of social media word-of-mouth on persuasion and dissuasion of consumer behavior regarding firms’ business dynamics. © 2023 Springer Nature
      1  11
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    Business Leadership and Market Competitiveness
    Competitive paradigms, which are constantly being shifted, and turbulent environmental conditions, which today are a constant, tend to dictate rather than inform strategic decision making regarding an organization’s status quo and desired outcomes. As such, there is a need for organizational leaders to re-examine current practices. This book provides insight into business dynamics and the internal and external factors that, when strategically aligned, provide satisfaction, added value, and enhanced performance. ©2018 Palgrave Macmillan.
    Scopus© Citations 1  1  15
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    Research Infrastructure, Research Outcome, and Teaching–Learning Process: A Cross-cultural Study of India and Mexico
    (Springer Nature, 2024)
    Sharma, Sourabh
    ;
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    Sharma, Megha
    This research identifies the association between Research Infrastructure and Teaching–Learning Process with a mediation of Research Outcome. It is a cross-nation study of India and Mexico. The data was collected from the academicians of both countries in the form of an online questionnaire. A total of 429 respondents from India and Mexico responded to the questionnaire which was further segregated to 228 from India and 201 from Mexico. PLS-SEM tool has been used for data analysis and to compare both countries. A significant difference in the results of both countries was found when Research Outcome (RO) was used as a mediator. A partial mediation effect of RO is seen for the association between Research Infrastructure and Teaching–Learning Process in Mexico but for India, no mediation impact of RO was identified. © 2024 The Author(s), under exclusive license to Springer Nature Switzerland AG
      16
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    Unethical Supply Chains Delaying Recovery: Analyzing Pre and Mid COVID-19 Conditions
    Entire industries have been negatively impacted by the COVID-19 crisis. As a result, global supply chains, along with their collaborators, have been severely affected. The slow pace of recovery has raised many questions as it is not only a matter of vaccination and employment. Other issues that preceded the pandemic are pushing recovery further; inequality is at the center of these issues. If unequal conditions and practices do not change, is recovery even possible? Another issue that arises is the illustrious need to get back to normal, which leads to the questions: should we be striving for normal? Is it the ideal state? The study contributes to the understanding of recovery’s slow pace and proposes a conceptual model to foster socially responsible supply chain governance by means of individual and organizational resilience to close the inequality gap and recover. © 2022, The Author(s), under exclusive license to Springer Nature Switzerland AG.
    Scopus© Citations 1  1  6
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    Corporate Social Responsibility Informing Business Analytics: New Standards for Engagement and Performance
    The main objective of the study is to assess current settings of business analytics around the world in relation to social responsibility. The specific objectives include to analyze the ethical ramifications and norms applicable to business analytics; and, to propose a model that puts forth standards of practice congruent with both business strategic objectives and corporate social responsibility, to ensure effective stakeholder engagement and firm performance. To do so, a series of propositions and a conceptual model to illustrate the proposed association of constructs and variables is presented, as well as a discussion on the managerial implications of such association.
      2  16Scopus© Citations 1
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    Price sensitivity versus ethical consumption: a study of Millennial utilitarian consumer behavior
    Millennial consumers have been associated with a preference for environmental, socially responsible, and high-tech products; they have also been known to be quick spenders tending to hedonistic consumption; however, there is not much consensus on the generation’s behavior. The question is, are Millennial consumers more prone to price sensitivity or ethical consumption of utilitarian products? The main objective of the empirical study was to explore Millennial utilitarian consumer behavior in reference to their degree of price sensitivity and ethical consumption, and preference to purchase from a firm engaged in corporate social responsibility (CSR). In order to do so, two models were developed, each focused on a different utilitarian product, to analyze Millennial consumer behavior regarding price sensitivity and ethical consumption. Results show that Millennial consumers are less price sensitive in regards to product attribute, and favor ethical consumption over price when CSR engagement is revealed.
      1  16Scopus© Citations 26